Returns & Refunds

  1. Sign in to your Kingship Account, select Orders History.

  2. Select the order you wish to return and click on the Refund button.

  3. Fill in the Return Request Form.

  4. Pack your parcel securely, with the product in the original and undamaged manufacturer's packaging as delivered to you and secure the Return Label on top of the return package.

  5. If you are located in Dhaka city, then you will be able to avail pickup facility from specific areas. you are located outside Dhaka,you can Send the product in below address and send it through Courier Service Kingship Fashion Limited (Kingshipbd.com) Address: 37/2, Calvert Road, Purana Paltan, Dhaka-1000.

Conditions for Returns

  1. The product must be unused, unworn, unwashed and without any flaws. Fashion products can be tried on to see if they fit and will still be considered unworn. If a product is returned to us in an inadequate condition, we reserve the right to send it back to you.
  2. The product must include the original tags, user manual, warranty cards, freebies and accessories.
  3. The product must be returned in the original and undamaged manufacturer packaging / box. If the product was delivered in a second layer of Kingship packaging, it must be returned in the same condition with return shipping label attached. Do not put tape or stickers on the manufacturers box.
  4. After shipping a Product to Customer, You Can Request for The Return and Refund With In 3 Days. After 3 Days you cannot access Return and Refund.
  1. If your product is defective / damaged or incorrect/incomplete at the time of delivery, please contact us within the applicable return window. Your product may be eligible for refund or replacement depending on the product.

  2. Please note that some products are not eligible for a return if the product is "No longer needed".

Conditions for Returns

  1. The product must be unused, unworn, unwashed and without any flaws. Fashion products can be tried on to see if they fit and will still be considered unworn.
  2. The product must include the original tags, user manual, warranty cards, freebies and accessories.
  3. The product must be returned in the original and undamaged manufacturer packaging / box. If the product was delivered in a second layer of Kingship packaging, it must be returned in the same condition with return shipping label attached. Do not put tape or stickers on the manufacturers box.

Issuance of Refunds

If your product is eligible for a refund, you can choose your preferred refund method based on the table below. The shipping fee is refunded along with the amount paid for your returned product.

The time required to complete a refund depends on the refund method you have selected. Once we have received your product (2-3 working days) and it has undergone a quality control (1-2 working days), the expected refund processing times are as follows:

 

Payment MethodRefund OptionRefund Time
bKashbKash7 working days
Cash on Delivery (COD)bKash7 working days

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